Job Title

Signing Clerk

Employment Type

Permanent

Location

Cape Town

Signing Clerk

Job Description

As a signing clerk you will be one of the first line of contact liaison between our Firm and the client.

Key Duties and Responsibilities

  • Able to communicate efficiently and professionally both orally and in writing.
  • Contacting the clients telephonically and via email.
  • Scheduling appointments for clients to sign transfer documents nationally.
  • Responding to and answering emails and incoming calls.
  • Explaining various signing instructions to clients.
  • Explaining transfer documents to the client.
  • Educating clients on various processes.
  • Seeing the clients to sign transfer documents.
  • Assisting Conveyancers and other team members with a broad scope of administrative as well as legal matters duties.
  • Be proactive by following up on outstanding matters.

Education and Requirements

  • Minimum of 2 years’ experience in the conveyancing field, especially transfers either as a candidate attorneys or as a professional assistant.
  • Industry Relevant qualification(s).
  • Lexis Convey experience.

Behavioural Competencies and Soft Skills

  • Client centricity.
  • Attention to detail and an extremely organized nature.
  • Be able to prioritise and diarise exceptionally well.
  • Ability to interact with clients as well as range of different stakeholders and to provide excellent service.
  • Have empathy.
  • Eager to learn new skills and also to grow in the role.
  • Team orientated to work within the existing team but also self-driven to work independently.